The fastest way to delete your SPAKO account is directly in the app:
Deletion happens immediately and cannot be undone. Your account's sign-in access is revoked right away.
If you no longer have the app installed or can't sign in, email hello@getspako.com from the address or with the phone number associated with your account and ask us to delete it. We'll verify the request and process it within 30 days.
Your name, username, bio, profile photo, cover photo, artist links, birthday, city, state, last-seen status, push-notification tokens, and saved payment reference are all deleted. Your phone number is freed so it can be used to sign up again. Your posts and everything on them (comments, likes, views), stories, your comments on other people's posts, likes, follows, friendships, blocks, chat memberships, notifications, live streams, and support requests are all deleted. Photos, videos, and audio you uploaded are removed from storage on a best-effort basis.
Messages you sent in other people's chats are cleared and show as "message deleted" — the other person keeps their side of the conversation, but your content in it is removed.
If you're an artist, your songs are marked removed but other people's posts that used them may still reference them. Your ads stop showing and any subscriptions are cancelled.
If someone already bought content you sold before you deleted your account, they keep access to what they purchased — that content stays available to them even though your account is gone. A listing that never sold is removed along with its files.
Tips, purchases, the creator earnings ledger, payout details, moderation reports involving your account, and any replies you wrote as a staff member on someone else's support request are kept. These records no longer show your name, phone number, or profile — they're retained because we're required to keep financial and safety records for a period after an account closes.
Contact us at hello@getspako.com or at 229 S Prairie Avenue, Sioux Falls, SD 57104.